When you sign up, your login details will be sent immediately to the registered e-mail address. There can be several reasons for not receiving it:
- e-mail has gone to your spam folder (In this case check the contents of this folder)
- the syntax of the entered email is incorrect. In this case please contact us by specifying the relevant username and the correct e-mail address. We will do the correction and we will send you your password.
- your anti-spam system requests us a manual validation from the sender (an email was sent to us asking us to visit a site in order to confirm the dispatch of the email): use another email address. Welcome emails are automatic, and we cannot respond to these requests.
Do not hesitate to contact us in special scenarios, we will find a solution.
